Pricing

Cut the repetitive ticket load.

One flat monthly bill — per-resolved pricing, no seat fees. Cancel any time. Change tiers any time before checkout.

Start free setupSee feature comparison →Read the launch post →

We are currently onboarding early design partners — InboxOps is in invitation-only access while we tune tone, routing, and escalation thresholds with a small group of real workspaces.

If that sounds like you, we would love to hear from you.

Apply for Early Access

Or write to inboxops@polsia.app.

What we're tuning in the design partner cohort

Tone, escalation thresholds, routing rules, and the confidence floor below which a reply is held for human review — one partner workspace at a time. We publish the rates that emerge from that work honestly, never as guarantees.

Integrations wired today

Email
Web widget
Intercom
Zendesk

Customer messages, attachments, and operational metadata are encrypted in transit and at rest on infrastructure managed by our hosting provider. Data import is part of onboarding for the integrations we currently support — Intercom and Zendesk are wired today, with more on the roadmap.

A note on the question nobody asked but everyone wonders

In response to “How does InboxOps understand our products and policies?”

Switch to annual any time before checkout.

Starter
Ready to automate your first 500 tickets. Email and chat.

For indie shops

$99/month

Free for 7 days

  • Automation rate500 auto-resolutions /mo
  • ChannelsEmail, Chat
  • AnalyticsBasic analytics
  • EscalationStandard escalation
  • Seats1 seat

Extras

  • 7-day onboarding support
Start 7-day free trial
Most popular
Growth
For growing teams adding the web widget and Intercom.

For growing teams

$299/month

Free for 7 days

  • Automation rate2,500 auto-resolutions /mo
  • ChannelsEmail, Chat, Web widget
  • AnalyticsAdvanced analytics
  • EscalationPriority review escalation
  • Seats3 seats

Extras

  • Dedicated onboarding
  • Intercom integration
Start 7-day free trial
Scale
For support orgs adding Zendesk and named onboarding at volume.

For support orgs

$599/month

Free for 7 days

  • Automation rate10,000 auto-resolutions /mo
  • ChannelsEmail, Chat, Web widget
  • AnalyticsAdvanced analytics
  • EscalationPriority review escalation
  • SeatsUnlimited seats

Extras

  • Intercom & Zendesk integrations
  • Named onboarding contact during early access
  • Email-priority support during early access
Start 7-day free trial

Compare plans

The five dimensions, side-by-side — plus the extras each tier unlocks.

A quick reference for sales conversations and feature questions.

DimensionStarterGrowthScale
Automation rate500 auto-resolutions /mo2,500 auto-resolutions /mo10,000 auto-resolutions /mo
ChannelsEmail, ChatEmail, Chat, Web widgetEmail, Chat, Web widget
Analytics depthBasic analyticsAdvanced analyticsAdvanced analytics
Escalation flagStandard escalationPriority review escalationPriority review escalation
Seats1 seat3 seatsUnlimited seats
Extras highlights7-day onboarding supportDedicated onboardingIntercom & Zendesk integrations

Ready to commit? Pick a tier and start setup — Starter, Growth, or Scale.

FAQ

Questions answered

The five questions a SaaS support lead or Shopify operator asks in the first call.

InboxOps reads from what you already have — past tickets, your knowledge base, and canned responses — to infer tone and the resolution paths your team uses today. You set the escalation thresholds and the review rules together with us during onboarding, so the AI only sends replies a human would actually approve.

Ready to put InboxOps on it?

Continue to step 2 of 3 — pick the plan that matches your volume.

Start setupOr email inboxops@polsia.app